A Tridium Distributor Built Around Your Success
If you are a System Integrator looking to grow your business, train your engineers, and self-deliver unique projects — we can help.
For over 20 years, the team at Innon, founded by Radu Petrescu and Turchian Omer, has had one focus: giving System Integrators the technology, support, and confidence to win more projects with the Niagara Framework.
As a Tridium Platinum Distributor — the highest level of Tridium partnership — we don't just supply products. We build partnerships that help you compete, grow, and stand out in your market.
We Will Never Compete With You
This is the single most important thing to know about us. Innon is the only Tridium distributor in the UK and Europe that does not undertake project work. We don't bid on projects. We don't approach your end clients. We don't have a projects division.
Your clients are yours — full stop. Our job is to help you win, not to compete for the same opportunities.
What You Get as an Innon Tridium Partner
Free Solution Consultations
Our team draws on 20+ years of BMS technology experience to help you find the best combination of products and commercials for every project. We work with you to build proposals that give you a genuine competitive edge — tailored strategies, not generic recommendations.
A Complete Product Ecosystem
Partnering with Innon gives you access to a curated, tested ecosystem — not just boxes on a shelf:
- Full Niagara range — JACE 8000 controllers, Niagara Supervisors, licences, and software
- iSMA CONTROLLI — the complete range of Niagara controllers (e.g. MAC36NL with 36 onboard IO), IO modules, and accessories from Tridium's OEM partner
- Tridium Core IO and Link IO — flexible, native connectivity for your projects
- LoRaWAN sensors and gateways — we distribute Milesight (gateways like the UG65 and a wide range of IoT sensors) and MClimate (smart thermostats and HVAC controls)
Every product is tested by our team and supported together, so you can spec with confidence and deliver integrated solutions your competitors can't easily replicate.
In-House Niagara Development
We don't just distribute — we develop. Our in-house Niagara development team continues to invest in drivers and productivity tools that make your life easier:
- LoRaWAN Driver — seamless integration of LoRaWAN sensors into Niagara
- SMS Driver — SMS notifications and alerts directly from your Niagara station
- JSON API Driver — simplified API integrations within Niagara
Dedicated Technical Support
When you need help, you get it fast. Our technical support team is made up of Niagara-trained BMS engineers who understand your projects — not a generic helpdesk reading from a script. Whether it's a commissioning question, a driver issue, or help troubleshooting on site, we're here to get you unstuck quickly.
We've recently expanded our support team with new dedicated members, and our response times reflect it. From 1-hour licensing turnaround to hands-on technical guidance, we treat your deadlines like our own. Your dedicated Partner Success Manager also ensures nothing falls through the cracks — proactively checking in so you get what you need before you have to chase it.
Free Training for Your Entire Team
Every member of your team gets access to free training across all Tridium products and solutions. We run monthly TCP (Tridium Certified Professional) classes, led by our two in-house Tridium-certified trainers. Whether you're onboarding a new engineer or upskilling your senior team — at no extra cost.
Innon Online Learning Platform — Exclusive to Tridium Partners
As an Innon Tridium Partner, your entire team gets access to our self-paced, interactive online learning platform — the only one of its kind for Niagara 4. Your engineers can learn around their schedules, with courses covering:
- Niagara 4 Basics — commissioning, navigation, drivers, and device management
- Niagara Strategies — integration, control logic, alarms, histories, and schedules
- Niagara Graphics — building user interfaces, dashboards, and navigation
- BQL — queries and data handling within Niagara
- LoRaWAN courses — integrating wireless sensors and gateways with Niagara
- And more content added regularly
All courses are CPD certified, so your team earns recognised professional development hours as they learn. Managers get visibility over their team's progress through the platform. There's no limit on the number of users — your whole team can start their Niagara journey.
1-Hour Licensing
No more waiting days for Niagara licence processing. We handle it within the hour, so your projects keep moving.
Dedicated Partner Success Manager
You'll be assigned a dedicated Partner Success Manager who will schedule regular check-ins, help you navigate our full product range, and make sure you're getting the support you need — from payment terms to technical advice — before you have to ask.
Fast Order Processing and Shipping
Our full product range is always in stock. When you place an order, it ships quickly. No backorders, no uncertainty.
Customised JACE Clips
Your company logo on customised JACE clips, free of charge. A small detail that reinforces your brand on every installation.
Flexible Payment Terms
Discussed directly with your dedicated Partner Success Manager and tailored to your business needs.
Ready to Join?
If you want to join the Innon team, fill in the form below, and our team will be in touch shortly. Or simply email us — we'd welcome the conversation.
