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Poor tech support equals lost revenue 📉

Have you ever had your day FROZEN because of a tech support issue?

Let’s say you buy a power meter. You have it installed it at the client’s site.

Then you need to check a certain parameter the meter outputs so you reach for the documentation to find out more…

Except… there’s something missing: the documentation is either incomplete or confusing.

What do you do?

Do you call the manufacturer and pray that you find someone in the same time-zone… that also happens to speak English… and also happens to know EXACTLY how to solve your tech issue… while doing so in a timely manner?

Unless you’re really lucky, a situation like this rarely goes as planned.

Half an hour or more spent trying to get the right person on the phone can easily cost you the price of a new power meter (at minimum)

Unsatisfied clients, frustrated colleagues, delayed projects, lost time… it’s a real headache.

To avoid this, look for a supplier that offers fast, dependable tech support.

The truth is that no product is perfect or has the perfect documentation.

What really matters is if you have the right people, at the right time, with the right answer.

With 95% of support tickets solved within 2 hours, our support will help you save the day when it matters.

Our SmartRail Power Meter range has our full support while still being the most cost-effective solution without sacrificing on quality or specifications.

  • Prices start at ÂŁ46.04/unit 
  • MID-approved so it’s ready to use in billing applications

We understand that each project has its own needs and specifications so why not ask us for more info to see if these power meters are right for you:

Tell me more about these SmartRail Modbus Power meters
Radu Petrescu
Managing Director
+44 (0) 780 9772 811

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